Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") create a legal agreement between you and Lalo LLC ("LALO HR," "we," "us," or "our") regarding your use of the LALO HR workforce management platform, including all related services, features, mobile applications, and websites (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you're using the Service on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility

To use LALO HR, you must:

• Be at least 18 years of age
• Have the legal authority to enter into this agreement
• Not be prohibited from using our services under applicable law

If you're using the Service for an organization, you represent that you're authorized to accept these Terms on behalf of that organization.

3. What LALO HR Provides

LALO HR is a workforce management platform that includes:

• Time Tracking: Clock in/out, GPS verification, break tracking, and timesheet management
• Scheduling: Shift planning, availability management, and schedule distribution
• Leave Management: PTO requests, accrual tracking, and approval workflows
• Employee Records: Profile management, employment information, and wage data
• Payroll Integration: Timesheet exports compatible with payroll providers like Gusto, QuickBooks, ADP, and Rippling
• Reporting: Labor cost analysis, attendance reports, and compliance tracking
• Kiosk Mode: Shared clock-in stations for workplace time clocks

4. Your Responsibilities

When you use LALO HR, you agree to take responsibility for:

Data Accuracy

• Entering accurate employee information, wage rates, and employment data
• Reviewing timesheets and approving time records before payroll processing
• Verifying that exported data is correct before submitting to your payroll provider

Legal Compliance

• Ensuring your use of LALO HR complies with federal, state, and local labor laws
• Following applicable wage and hour regulations (including overtime rules, meal breaks, and rest periods)
• Complying with privacy laws when collecting and storing employee data
• Maintaining proper employment records as required by law

Account Security

• Keeping login credentials secure and confidential
• Managing user access and permissions appropriately
• Configuring kiosk devices securely
• Notifying us immediately if you suspect unauthorized access

5. HR & Payroll Compliance Disclaimer

LALO HR provides tools designed to help you manage time, attendance, and workforce data. However:

• We do not guarantee compliance with any federal, state, or local labor laws, including the Fair Labor Standards Act (FLSA), California Labor Code, or any other wage and hour regulations.
• We do not verify that your wage rates, overtime calculations, or payroll practices comply with applicable law.
• We do not provide legal advice on employment classification, exempt vs. non-exempt status, or independent contractor determinations.
• You are solely responsible for ensuring that employee pay, benefits, and working conditions comply with all applicable laws.

6. Data Security

What We Do

We implement commercially reasonable security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication through Amazon Cognito
• Access controls and permission-based authorization
• Regular security monitoring and logging
• Infrastructure hosted on Amazon Web Services (AWS)

No Guarantee of Security

No system is 100% secure. While we work hard to protect your data, we cannot guarantee that our systems will never be breached. By using LALO HR, you acknowledge that:

• Data transmission over the internet carries inherent risks
• We cannot guarantee absolute security of your data
• You use the Service at your own risk

7. Limitation of Liability

To the maximum extent permitted by law:

Maximum Liability Cap

If we are found liable for anything despite the above, our total liability will not exceed the greater of:

• The amount you paid us in the 12 months before the claim arose, OR
• $100 USD

8. Indemnification

You agree to indemnify and hold harmless Lalo LLC from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Employment disputes with your employees
• Payroll errors or wage claims
• Data you enter, store, or process through the Service

9. Service Availability

LALO HR is provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee:

• 100% uptime or uninterrupted access
• That the Service will be error-free
• That the Service will meet all of your requirements

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We'll try to give you advance notice of significant changes, but we're not obligated to.

10. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access to the Service immediately if:

• You violate these Terms
• You fail to pay applicable fees
• We're required to do so by law
• We believe your use poses a security risk

Upon termination:

• Your right to use the Service ends immediately
• You should export any data you need before termination
• We may delete your data after a reasonable retention period

11. Intellectual Property

LALO HR, including all software, features, designs, and content, is owned by Lalo LLC or its licensors. You receive a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.

You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer or decompile the software
• Use our trademarks without permission
• Resell or sublicense access to the Service

12. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any disputes will be resolved exclusively in the courts located in Rock Island County, Illinois.

13. Changes to These Terms

We may update these Terms from time to time. When we make significant changes, we'll notify you by email or through the Service. Your continued use of LALO HR after changes take effect constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, contact us at: